Providing the fuel to power discretionary effort in your staff means you can unleash the energy to increase performance and boost your organisation’s bottom line. by Kevin McAlpin A manager's ability to coach their staff is key to getting them to put in discretionary effort — or in other words, go the extra mile for [...]

We’ve worked alongside employee survey specialists Shine to benchmark the concerns and realities of achieving better performance. by Shine & Performance Coaching International The biggest failing of management is the inability to coach their staff — according to the most comprehensive analysis of 360 degree feedback ever completed in the UK. The study included feedback [...]

Whatever industry we’re working within, when it comes to winning, there are universal factors to live by. Follow them, and the whole will always become greater than the sum of its parts. by Kevin McAlpin Checking our individual and collective behaviours against key principles is invariably a worthwhile diagnostic. Here, we explore and distil the [...]